Doing the Right Thing
“In a year that saw 140 bank failures, numerous companies downgraded by the major rating agencies, and continued economic uncertainty, other financial services firms looked to the federal government for help or hunkered down to wait out the recession. In 2009, we enhanced our financial strength and — thanks to our loyal members and outstanding employees — turned in our best year ever.”
Josue (Joe) Robles Jr.
Maj. General, USA (Ret.)
President and Chief Executive Officer
RECEIVE A COPY OF THE REPORT
Download the 24-page 2009 Report to Members in a PDF format or have a copy mailed to you.
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The USAA Report to Members utilizes Flash for an enhanced experience. You are seeing this page because you are missing Flash Player 8 or later. We recommend installing the free Flash plug-in with JavaScript enabled to access the full report online.
With a Flash plug-in and a JavaScript enabled browser, you would be able to view videos about:
- USAA’s CEO and Chairman discussing our accomplishments from 2009.
- Stories of USAA members doing the right thing in their communities.
- Stories of USAA employees doing the right thing for our members.